FREQUENTLY ASKED QUESTIONS
Perfect comfort is something we want you to experience long after you’ve purchased your Lennox® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.
How do I know what coverage a product(s) has?
Coverage details are listed on the Lennox registration and coverage certificates. If an Extended Service Agreement with Comfort Shield was purchased at the time of registration, the coverage details will be available on the Comfort Shield certificate of coverage. A copy will be mailed to homeowner once transaction has been completed. It may take up to 14 days to receive the certificate of coverage.