Terms, conditions, and exclusions apply. We encourage you to read the full terms and conditions at Lennox.com/WarrantyYourWay.
Lennox® Warranty Choices and Coverage
Perfect comfort brings you peace of mind. That's why we stand behind our innovative heating, cooling, and indoor air quality products with industry-leading warranty and coverage.
Lennox Basic Limited Warranty**
No registration required. Terms and coverage vary according to these product tiers:
Dave Lennox Signature® Collection products
- 10 years on covered components
- 10 years on compressor
- 20 years or Limited Lifetime on heat exchanger (depending upon model)
Lennox Elite® Series products
- 5 years on covered components
- 10 years on compressor
- 20 years or Limited Lifetime on heat exchanger (depending upon model)
Lennox Merit® Series products
- 5 years on covered components
- 5 years on compressor
- 20 years on heat exchanger
Healthy Climate® Indoor Air Quality Systems
- 2 or 5 years on covered components (depending upon model)
Lennox® Comfort Controls / Thermostats / Zoning Systems
- 5 or 10 years on covered components (depending upon model)
Lennox® Ductless Mini-Split Systems
- 5 years on covered components
** Terms, conditions, and exclusions apply. Please review the full terms and conditions at Lennox.com/WarrantyYourWay.
Lennox® Extended Limited Warranty Coverages***
Eligible equipment comes with a default parts only Basic Limited Warranty (for Merit and Elite, 5 years parts only and for Dave Lennox Signature Collection, 10 years parts only). Terms, conditions and exclusions apply. Please review the full terms and conditions at Lennox.com/WarrantyYourWay.
In addition, for eligible equipment, Lennox gives the opportunity to extend the Basic Limited Warranty at no additional charge in two ways:
For eligible Merit and Elite series products, homeowners have the opportunity to obtain the default 5-year parts only extension (for a total of 10-years parts only coverage) or, in lieu of that option, they have the opportunity to receive 3 years of labor coverage and 2 years of parts coverage (for a total of 3 years labor coverage and 7 years parts coverage).
Merit Series†
| Merit Extended Limited Warranty (with registration***) | |||
|---|---|---|---|
| Compressor | Heat Exchanger | All Other Parts | Labor |
| 10 | 20 | 10 | 0 |
| Or Choose | |||
| 7 | 20 | 7 | 3 |
† ML195DF and ML195UH gas furnaces receive lifetime parts-only coverage on the heat exchanger with registration.
Elite Series
| Elite Extended Limited Warranty (with registration***) | ||||||||
|---|---|---|---|---|---|---|---|---|
| Compressor |
|
All Other Parts | Labor | |||||
| 10 | 20 | LIFE | 10 | 0 | ||||
| Or Choose | ||||||||
| 10 | 20 | LIFE | 7 | 3 | ||||
For eligible Dave Lennox Signature Collection, homeowners have the opportunity to obtain the default 2 years parts only extension (for a total of 12-years parts only coverage) or, in lieu of that option, they have the opportunity to receive 3 years of labor coverage (for a total of 10 years parts and 3 years labor).
Dave Lennox Signature Collection
| DLSC Extended Limited Warranty (with registration***) | ||||||||
|---|---|---|---|---|---|---|---|---|
| Compressor |
|
All Other Parts | Labor | |||||
| 12 | 20 | LIFE | 12 | 0 | ||||
| Or Choose | ||||||||
| 10 | 20 | LIFE | 10 | 3 | ||||
*** To obtain these benefits (outside of California, Florida, Quebec, and other jurisdictions where registration requirements to effectuate warranties are prohibited), eligible equipment must be registered within 60 days of installation (existing homes) or closing date (new construction). In California, Florida, Quebec, and other jurisdictions prohibiting registration requirements to effectuate warranties, eligible equipment automatically comes with the parts-only Extended Limited Warranty and homeowners have 60 days from installation (existing homes) or closing date (new construction) to receive the alternative coverage that reduces the parts-coverage term but includes labor. Failure to register eligible equipment will not diminish your warranty coverage if you purchased your eligible equipment in California, Florida, Quebec, or another jurisdiction that prohibits registration requirements to effectuate a warranty. Please read the terms and conditions for full details at www.Lennox.com/WarrantyYourWay.
Extended Labor Coverage Options with Comfort Shield®
You expect peace of mind when purchasing a heating and cooling system. Comfort Shield is designed to provide coverage beyond the standard manufacturer's limited warranty.††
- Convenient and affordable plans are offered by a participating independent third party dealer and can be applied to all HVAC brands.
- Costs only pennies per day on average.‡
- Transferable to new homeowner if you sell your home.
- No deductibles or cancellation fees.
- Coverage is 100% underwritten and fully insured.
- With Comfort Shield, you will have the option to enhance labor coverage to 3, 5, 7, 10, or 12 years.§ Extended accessory coverage for parts and labor is also available.
- NEW: Additional refrigerant coverage available.
COMFORT SHIELD HOMEOWNER BROCHURE
COMFORT SHIELD HOMEOWNER TERMS AND CONDITIONS
Contact your Lennox Dealer to learn more about the Lennox Comfort Shield program.
†† Comfort Shield Extended Service Agreement will begin following the expiration of the manufacturer's warranty.
‡ Price for Comfort Shield varies by product and length of plan selected.
§ 12 years available for Dave Lennox Signature series only.
Valid in the US only and through participating Lennox Premier Dealers.
RESOURCES
FAQ's
- What is the Lennox® 10-Year Extended Limited Warranty Program?
- What products are NOT covered under warranty?
- What products are covered under warranty?
- What Does The Lennox® Basic Limited Warranty Cover?
- If I have a home warranty policy from a 3rd party vendor, how will this impact my Warranty Your Way coverage?
- Where Is It Written That My Specific Equipment Doesn't Qualify For The Lennox Extended Limited Warranty?
- Who Is Responsible For Giving Me The Lennox Basic Limited Warranty Certificate And The Notification Of The Lennox Extended Limited Warranty Program?
- What products are not eligible for the Lennox Warranty Your Way options (Lennox 3-year labor options)?
- How Do I Register For The Lennox Extended Limited Warranty Program?
- What Is The Lennox® Basic Limited Warranty Offering?
- What are the Lennox Extended Limited Warranty options available by product tier?
- Is The Extended Limited Warranty Transferable To Subsequent Homeowners?
- What are the differences between Lennox Basic Limited Warranty and Lennox Extended Limited Warranty?
- Will I Be Notified If My Equipment Is Approved Or Rejected For The Warranty?
- Who do I contact if I have any questions?
- If my registration for the Lennox 10-Year Extended Limited Warranty Program is denied, whom do I contact?
- Who is responsible for giving me the basic Lennox Equipment Limited Warranty certificate and the notification of the 10-Year Extended Limited Warranty Program?
- What is the difference between the Lennox Equipment Limited Warranty and the Lennox 10-Year Extended Limited Warranty Program?
- How do I register for the Lennox 10-Year Extended Limited Warranty Program?
- What Lennox products are eligible for this 10-Year Extended Limited Warranty Program?
- Do Dave Lennox Signature® Collection products need to be registered to receive the extended warranty?
- I purchased my house in January of 2009. Is the equipment eligible for the program?
- How do I know if I have an extended limited warranty?
- How do I know if I have an extended limited warranty?
- What is the difference between an ARI and AHRI?
- What is an AHRI-matched system?
- What is the difference between R-22 and R-410A refrigerants?
- If My Registration For The Lennox Extended Limited Warranty Program Is Denied, Whom Do I Contact?
- As a homeowner, do I need to create an account in order to register?
- Can I change the Comfort Shield ESA coverage selection after the product has already been registered?
- Can I change my Lennox coverage selection after the product has already been registered?
- How do I know what coverage a product(s) has?
- How do I pay for a Comfort Shield Extended Service Agreement (ESA) purchased through WarrantyYourWay.com?
- I didn’t want labor coverage when my unit was installed and registered, but now I do. Is it too late?
- I didn’t want labor coverage when my unit was installed and registered, but now I do. Is it too late?
- The contact information (name, email address and/or mailing address) listed on my warranty certification is incorrect. How do I resolve this issue?
- My Dealer Told Me That My System Qualifies For The Extended Limited Warranty. Why Did Lennox Deny My Registration?
- How much do the Comfort Shield Extended Service Agreement upgrade options cost?
- Do Dave Lennox Signature® Collection Products Need to Be Registered to Receive the Extended Limited Warranty?
- Can a dealer register on my behalf?
- What Comfort Shield® Extended Service Agreement upgrade options are available for purchase?
- Can Equipment Be Registered After 60 Days from Either the Installation Date or Closing Date In The Case Of A Newly Constructed Home?
- After I Have Registered, Do I Have to Use The Installing Dealer In Order To Maintain The Manufacturer's Warranty?
- I submitted my online registration, but have not received a confirmation. What do I do?
- I Live In A State Or Province Where Registration Is Not Required. Do I Qualify For The Extended Limited Warranty?
- I do not have a computer. How do I register my product?
- What is AHRI?
- What program information is available for homeowners?
- Who is responsible for making sure that my system is matched?
- What information do I need to register?
- Where it is written that my specific equipment doesn't qualify for the extended limited warranty?
- My dealer told me that my system qualifies for the extended limited warranty. Why did Lennox deny it?
- Can I register just my gas furnace?
Find a Lennox® Dealer
Contact your Lennox Dealer to learn more about the Lennox Comfort Shield program.
